A system strongly believes in teamwork and team spirit, and working hard to serve the nation, the locals and the residents, and obtain their satisfaction having smiles on their faces. A system which its Director General confesses any error might occur in the Authority, and he himself not only tackles this error, but also sends a telegram of apology coupled with a bouquet to those who are targets for that error.
A system that has committed itself to be at the forefront of entities and organizations which are keen to facilitate and simplify the procedures for any customer, taking into consideration the latest modern age technologies.
A system succeeded by willpower, determination, dedication and proper scientific planning, to defy obstacles and shorten the time needed for the completion of transactions from two weeks into ten minutes … A system succeeded to cooperate in this successful way with 180 governmental entities. Such a system deserves a high respect and deserves that we bow and raise our hats.
Surely, this success, as said by the Director General, is credited to the vision of His Highness General Sheikh Mohammed Bin Zayed Al Nahyan, Abu Dhabi Crown Prince, Deputy Supreme Commander of the UAE Armed Forces and Chairman of Abu Dhabi Executive Council, who stressed the importance of customers and paying them a great attention. This statement was a spark of motivation of which the team drew its vision and goals. That vision has a great attention by His Highness Sheikh Hazza bin Zayed Al Nahyan, National Security Advisor, Vice Chairman of the Abu Dhabi Executive Council, and Chairman of Emirates Identity Authority, so that it serves to promote and upgrade the national action system. This vision also receives the tireless follow-up of H.H. Lieutenant General Sheikh Saif bin Zayed Al Nahyan, UAE Minister of Interior, Deputy Prime Minister, and Deputy Chairman of the Emirates Identity Authority.
Dr Engineer Ali Mohamed Al Khouri, Director General of the Emirates Identity Authority, says that the words of His Highness General Sheikh Mohammed bin Zayed Al Nahyan are the light of vision that sought to be achieved.
In his interview with the media, Dr. Khouri revealed EIDA’s strategic plan 2014 – 2016 referring to the launch of ID card renewal service via mobile phone and smart devices.
However, the most prominent event that should be commended is the development of the registration system via EIDA website through the new e-application form, after the success of the experimental phase. This new process lets the issuance of ID cards easily and conveniently through few steps taking less than ten minutes. EIDA also is considering extending the validity of the ID card for the locals to be more than five years.
So we can say that the achievements of the Emirates Identity Authority are numerous, and deserve praise and commendation, especially that it was able to register all locals and residents of UAE in a record time.
Many thanks, greetings and highly appreciation for the successful work carried out by the Emirates Identity Authority, Chairman of its Board of Directors, members of the Board, the Director General and the staff, and we hope that EIDA’s work be a model for followed by all UAE entities and organizations.