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Virtual Tour

Renew Establishment Card

Average rating: 3
Applies to
  • GCC National
  • UAE National
  • UAE Resident
Start Service

It is a service whereby the establishment card is renewed showing the establishment’s data

Service Code
377-08-001-001
Service Information

 

Conditions for obtaining the service
  • Provides a valid commercial license for the owner of the facility
  • Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request
The time to obtain the service
The card is issued electronically 48 hours after receiving and accepting the service request that satisfies the conditions
Associated Service Package
Not applicable
Service Scope
Applicant 

Government Sector

Private and Free Zone Sector

National companies benefiting from the Small Business Support Program

Required Documents
  1. No Documents needed

(Note: In the event of non-renewal or cancellation of the facility card, a monthly fine of 100 dirhams in addition to a violation of the expiry date of the card 1000 dirhams) in all categories

1. The commercial license (valid), and if it is a limited liability company, the license shall be attached to it indicating the stakeholders therein. 1. The commercial license (valid), and if it is a limited liability company, the license shall be attached to it indicating the stakeholders therein.

2. A message from the sponsoring party

Fees Required Application fee 50 dirhams

Issuance fee 100 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Application fee 50 dirhams

Issuance fee 200 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Application fee 50 dirhams

Issuance fee 100 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Refunded Fees Not applicable Not applicable Not applicable
Notes The establishment card is issued electronically from the system
Service Channels
Service Channel Service channel availability Time to complete the service after its requirements are completed
Smart Services System (Website) 7 / 24 48hr
Typing Center According to office working hours 48hr
Service Policies
Obtaining service information The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request Through the website/application Through customer happiness centers Through the Typing Centers
  • Access to the smart services system (digital identity or user name).
  • Search for the service you want to apply for.
  • Fill in the application data, where applicable
  • Pay the service fee (if any)
  • Not Applicable
  • Visit the nearest Customer Happiness Center,
    Get an automated turn ticket and wait.
  • Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
  • Pay the service fee (if any)
Communication During the Process
  • A text message or email stating the creation/developments of the order
  • Not Applicable
  • A text message or email stating the creation/developments of the order
Getting the Service
  • Obtain of service outputs through the electronic system (a copy of the electronic establishment card)
  • Not Applicable
  • Obtain of service outputs through the electronic system (a copy of the electronic establishment card)
Inquiries and complaints

 

Channel Availability
Social Media: ICA_Help & Facebook Twitter 7/24
Email: Contactus@ica.gov.ae via website available  7/24
Website: www.ica.gov.ae
7/24
Ask Hamad/chatbot via website available  7/24
Call Center: 6005222222 7/24
FAQ

To view FAQ click here

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