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Virtual Tour

Issue Representative Card

Average rating: 3
Applies to
  • GCC National
  • UAE National
  • UAE Resident
Start Service

It is a service under which a Representative card is issues  for a person working in the government sector, the private sector or free zones is issued and national companies benefiting from the Small Business Support Program

Service Code
377-08-005-000
Service Information
Conditions for obtaining the service
  • Provides a valid commercial license for the owner of the facility
  • Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request
The time to obtain the service
The card is issued electronically 48 hours after receiving and accepting the service request that satisfies the conditions
Associated Service Package
Not applicable

 

Service Requirements and Fees
Applicant 

Government Sector

Private and Free Zone Sector

National companies benefiting from the Small Business Support Program

Required Documents 1. A message from the authorized authority
2. ID card
  1. A message from the authorized authority
  2. ID card
  3. Trade license in case of multiple companies
  1. A message from the authorized authority
  2. ID card
  3. Trade license in case of multiple companies
Fees Required Application fee 50 dirhams

Issuance fee 100 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Application fee 50 dirhams

Issuance fee 250 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Application fee 50 dirhams

Issuance fee 100 dirhams

Electronic Services Fee 10 dirhams

Payment method by credit card

Refunded Fees Not applicable Not applicable Not applicable
Notes The Representatives card is issued electronically from the system
Service Channels
Service Channel Service channel availability Time to complete the service after its requirements are completed
Smart Services System (Website) 7 / 24 48hr
Typing Center According to office working hours 48hr
Service Journey
Obtaining service information The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request Through the website/application Through customer happiness centers Through the Typing Centers
  • Access to the smart services system (digital identity or user name).
  • Search for the service you want to apply for.
  • Fill in the application data, where applicable
  • Pay the service fee (if any)
  • Not Applicable
  • Visit the nearest Customer Happiness Center,
    Get an automated turn ticket and wait.
  • Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
  • Pay the service fee (if any)
Communication During the Process
  • A text message or email stating the creation/developments of the order
  • Not Applicable
  • A text message or email stating the creation/developments of the order
Getting the Service
  • Obtain of service outputs through the electronic system (a copy of the electronic Representative card)
  • Not Applicable
  • Obtain of service outputs through the electronic system (a copy of the electronic Representative card)
Inquiries and complaints

 

Channel Availability
Social Media: ICA_Help & Facebook Twitter 7/24
Email: Contactus@ica.gov.ae via website available  7/24
Website: www.ica.gov.ae
7/24
Ask Hamad/chatbot via website available  7/24
Call Center: 6005222222
  • 7/24
FAQ

To view FAQ click here

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