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Virtual Tour

Issuance of entry permits from ports (Land, Sea, and Air)

Average rating: 3
Applies to
  • GCC Resident
  • Visitors
Start Service
Service Code
377-06-003-006
Service Information
Conditions for obtaining the service
  • Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request
The time to obtain the service
The service is completed electronically 48 hours after receiving and accepting the service request that satisfies the conditions
Associated Service Package
N/A
Service Requirements and Fees

Request to issue an entry permit for escorts of GCC Citizens

Requested Documents
  • Copy of the sponsor’s passport.
  • A copy of the sponsored passport.
  • A copy of the sponsored card/residence card, valid for a period of no less than (3) months.
  • Attach a personal photo
Fees Request fee is 50AED

Issuance fee 100 AED

E-Services Fee 50 AED

Payment method by credit card

Wives of Omani citizens of the Gulf Cooperation Council countries and domestic workers who are on their personal sponsorship are exempted from entry and exit fees to the country according to Ministerial Resolution No. (239/4) of 2001 regarding the exemption of financial fees for companions of citizens of the Sultanate of Oman.

Refundable Fees N/A
Comment The entry permit is valid (10) days prior to entry

The duration of the permit after entry is (60) days, which can be extended for a similar period

• A delay fee of (100AED) is collected for each day of delay after the grace period, which is 10 days after the expiry of the entry permit, in addition to a fee of 200AED for issuing an exit permit for each escort.

Request to issue an entry permit for residents of the Cooperation Council countries and their companions

Requested Documents
  • Copy of the passport.
  • A copy of the sponsored card/residence card, valid for a period of no less than (3) months.
  • Attach a copy of the entry permit issued to the sponsor (the head of the family)
  • Attach a personal photo
Fees Request fee is 100AED

Issuance fee 100 AED

E-Services Fee 50 AED

Payment method by credit card

Refundable Fees N/A
Comment The duration of the permit after entry is (30) days, which can be extended for a similar period

  • Delay fines are 100AED  for each day of delay for each resident and escort (applicable after the expiry of the 10-day period following the expiry of the entry permit)
  • Departure permit fee (in case of delay only) 200AED for each resident and companion
  • An exit fee of 30 AED for each person to be collected through electronic payment only.

Request to issue a transit entry visa for a period of (48) or (96) hours for one trip through the air ports.

Requested Documents
  • A copy of the approved passport or travel document.
  • Attach a personal photo.
Fees No additional fees or amounts are charged for the service by any federal, local or private entity for a (48) hour visa

Issuance fee 50 AED (only if a 96-hour visa is issued)

E-Services Fee 50 AED

Payment method by credit card

Refundable Fees N/A
Comment
  • A valid passport is required to enter the country and the country of destination
  • Ticket to continue the flight is required prior to obtaining the permit.

Delay fines of 100AED for each day of delay per passenger (applicable after the end of the 48-hour or 96-hour period) collected through electronic payment only

Request to issue entry permit for a short visit for one trip (work) (14) days (for foreigners)

Requested Documents
  • A copy of the passport
  • Attach a personal photo.
Fees Request fee is 100AED

Issuance fee 100 AED

E-Services Fee 50 AED

Payment method by credit card

Refundable Fees N/A
Comment It is granted to a visitors associated with an urgent work assignment with companies and institutions operating in the country, and allows its holder to enter the country through the approved official ports, and to stay for a period not exceeding (14) days from the date of entry, and it is not extendable.

Request to issue an entry permit for residents of the neighboring border areas.

Requested Documents
  • A copy of the approved passport or travel document.
  • The original residence card / resident card that is valid in the border areas adjacent to the country.
  • Attach a personal photo.
Fees Request fee is 200AED

Issuance fee 300 AED

E-Services Fee 50 AED

Payment method by credit card

Refundable Fees N/A
Comment

The holder is allowed to enter the country through the approved official ports, for a period of (90) days from the date of the first entry and is not extendable, and it allows the holder to enter and exit on a daily basis and stay in the country for a period not exceeding (24) hours only.

We are limited to the category of dealers who hold valid residence permits for

  • the neighboring country.
  • The holder is not allowed to work in the state.
  • It is limited to the higher professions and does not include the category of workers and the category of employees.

Request to issue an entry permit for several trips for those coming on board cruise ships (foreigners (visitors))

Requested Documents
  • A copy of the passport
  • Attach a personal photo.
Fees Request fee is 100AED

Issuance fee 300 AED

E-Services Fee 50 AED

Payment method by credit card

Refundable Fees N/A
Comment It allows its holder to enter the country through the approved official ports within (60) days from the date of issuance, and to use the permit for several trips for a period of (30) days from the date of the first entry.

Request to issue emergency entry visa

Emergency Entry Visa Application Cases
  • Weather conditions: a service provided by the air port departments, to issue an emergency entry permit through the approved official air ports, in the event of canceling flights due to bad weather conditions and granted on the sponsorship of the carrier (airline) and allowing its holder to stay in the country for a period not exceeding (96) hours, And leave before the expiry of the specified period.
  • Aircraft malfunctions: a service provided by the air port administrations, to issue an emergency entry permit through the approved official air ports, in the event of flight cancellations due to aircraft malfunctions. And leave before the expiry of the specified period.
  • Health Exhibitor: A service provided by the air and sea ports departments, to issue an emergency entry permit in the case of a health exhibitor for travelers coming to the country, allowing its holder to enter the country through the approved official ports, and to stay in the country for a period not exceeding (7) days, provided that the visa is modified to an entry permit. For treatment if it requires staying in the country for more than that
Requested Documents
  • Passport or approved travel document
  • Fill in the data of passengers who do not have what entitles them to enter the country, according to the airline form, which is approved by the company operating at the port
  • Attach a personal photo

For the health model category, an official letter from the port security police and a patient case form from the National Ambulance should be added

Fees According to Ministerial Resolution No. 377 of 2014, which includes the issuance of this visa without fees, with no exemption from the delay fine if it occurs.
Refundable Fees N/A
Comment
  • A delay fee of (100AED) is collected for each day of delay after the end of the grace period, according to the type of emergency, in addition to a fee of 200 d for the issuance of the departure permit for each passenger, and the fees will be borne by the sponsor in the case of an air or sea carrier.
  • No delay fees are exempted if they occur
Service Channels
Service Channel Service channel availability Time to complete the service after its requirements are completed
Smart Services System (Website) 7 / 24 48hr
Service Journey
Obtaining service information The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request Through the website/application Through customer happiness centers Through the Typing Centers
  • Access to the smart services system (digital identity or user name).
  • Search for the service you want to apply for.
  • Fill in the application data, where applicable
  • Pay the service fee (if any)
  • Not Applicable
  • Not Applicable
Communication During the Process
  • A text message or email stating the creation/developments of the order
  • Not Applicable
  • Not Applicable
Getting the Service
  • Obtain of service outputs through the electronic system
  • Not Applicable
  • Not Applicable
Inquiries and complaints
  • Channel Availability
    Social Media: ICA_Help & Facebook Twitter 7/24
    Email: Contactus@ica.gov.ae via website available  7/24
    Website: www.ica.gov.ae
    7/24
    Ask Hamad/chatbot via website available  7/24
    Call Center: 6005222222 7/24
FAQ

To view FAQ click here

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