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Virtual Tour

Amend Residency Permit

Average rating: 3
Applies to
  • UAE Resident
Start Service

It is a service whereby the data of residence permits are modified.

Service Code
377-05-001-007
Service Information
Conditions for obtaining the service
  • Customer must be outside the country before canceling the entry permit.
  • Customers were required to complete the requirements for obtaining the service (such as a medical examination, availability of insurance, etc.) within the specified period in order to avoid canceling the activation of the request.
  • Customers must follow the instructions and requirements sent to them during the course of the transaction in order to avoid canceling the activation of the request
The time to obtain the service
The Service is done electronically 48 hours after receiving and accepting the service request that satisfies the conditions
Associated Service Package
N/A
Service Requirements and Fees
Requested Documents
  • Attach a copy of the entry permit or visa
  • Attach a copy of the sponsored passport
  • Attach a message from the free zones
  • Attach a copy of the sponsor’s ID
Fees
  • The order fee is 50 AED
  • E-Services Fee 10 AED
  • Payment method by credit card
Refundable Fees N/A
Comment

 

Service Channels
Service Channel Service channel availability Time to complete the service after its requirements are completed
Smart Services System (Website) 7 / 24 48hr
Typing Center According to office working hours 48hr
Service Journey
Obtaining service information The call center, the smart application, the authority’s website, the customer happiness centers, the communication channels approved by the authority
Submit a service request Through the website/application Through customer happiness centers Through the Typing Centers
  • Access to the smart services system (digital identity or user name).
  • Search for the service you want to apply for.
  • Fill in the application data, where applicable
  • Pay the service fee (if any)
  • Not Applicable
  • Visit the nearest Typing Center,
    Get an automated turn ticket and wait.
  • Submission of the application fulfilling all conditions and documents (if any) to the customer service employee
  • Pay the service fee (if any)
Communication During the Process
  • A text message or email stating the creation/developments of the order
  • Not Applicable
  • A text message or email stating the creation/developments of the order
Getting the Service
  • Obtain of service outputs through the electronic system
  • Not Applicable
  • Obtain of service outputs through the electronic system
Inquiries and complaints
  • Channel Availability
    Social Media: ICA_Help & Facebook Twitter 7/24
    Email: Contactus@ica.gov.ae via website available  7/24
    Website: www.ica.gov.ae
    7/24
    Ask Hamad/chatbot via website available  7/24
    Call Center: 6005222222 7/24
FAQ

To view FAQ click here

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