E-Decision No. (1)
Federal Authority for Identity and Citizenship (ICA) launched, during the period (from August 3, 2017 to August 18, 2017), a survey to identify the wishes of the public to re-design the website. (72.84%) of the participants expressed their support for re-designing the website. Based on the results of the survey, a questionnaire was posted on the ICA’s website and through its pages on social media to identify the Publics’ wishes, preferences and suggestions regarding the design and the sections that they Prefer to see on the Homepage. Therefore, ICA’s website was launched in its new design according to the views and suggestions of ICA’s Customers.