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New Precautionary Measures for Customers and Visitors
of the Federal Authority for Identity and Citizenship (ICA)

As of Sunday, August 1, 2021, with the exception of the ICA employees, it will be prohibited for customers, visitors, or employees of outsourcing or service companies to enter the ICA’s headquarters or its centres, except in the following cases:

  1. The customer or visitor who received two doses of the approved
    Covid-19 vaccines in UAE, or who has a negative result for the
    PCR nasal swab valid for 48 hours from receiving the result.
  2. Unvaccinated persons who obtained an exception from the
    competent health authorities, provided that they had
    a negative result of the PCR test, valid for a period
    not exceeding 48 hours from receiving the result.
  3. Those under the age of 16 years old are excluded from the
    application of this circular provisions.

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ICA
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All services you need at your fingertip

Learn more

Welcome to

ICA
Services

All services you need at your fingertip

Learn more

Say yes to UAE Pass
Dear Customer

For your saftey & convenience, you can submit your request realted to ID issuance online via: www.ica.gov.ae or ICA mobile.

New

Dear Customer

For your saftey & convenience, you can submit your request realted to ID issuance online via:
www.ica.gov.ae or ICA mobile.

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His Excellency Major General Suhail Saeed 
His Excellency Major General Suhail Saeed 
23/6/2021

The Governance Policies

Governance is the integrated and effective system developed by the Government to ensure integrity, transparency, and liability to increasing confidence with all stakeholders and the whole community. Good...
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Brigadier Khamis Al Kaabi
Brigadier Khamis Al Kaabi
26/4/2021

Employee Happiness

The Federal Authority for Identity and Citizenship (ICA) embraces happiness and positivity within its institutional values and seeks to achieve the highest levels of employee’s satisfaction for its impressive...
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His Excellency Major General Suhail Saeed 
His Excellency Major General Suhail Saeed 
30/3/2021

Customers happiness

The happiness is the federal authority of identity and citizens ship priority ,they applied many international practices ,developed and innovated services and launched many initiatives in the field of  costumers  happiness...
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  • Initiatives

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Seminar: Emirates Identity Authority – Strategic Initiatives that lays the foundation for knowledge-based and digital-based economy.

28/01/2012
Ended

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Blood Donation Campaign for Thalassemia Patients

22/01/2012
Ended

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Strategic Partners Forum

18/01/2012
Ended

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Honoring Emirates ID’s mother employees

04/01/2012
Ended

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Signing an agreement with Hamdan e-University

07/01/2012
Ended

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Signing the “Allegiance to Khalifa Charter”

02/01/2012
Ended

Number of Centres Holds the Global Star Rating System for Services

Global Star Rating System for Services – 6 Stars

Global Star Rating System for Services – 5 Stars

Global Star Rating System for Services – 4 Stars

Global Star Rating System for Services – 3 Stars

The Main Requirements For All the Residents Returning To UAE With A Valid Residency Visa

Registration service for people arriving to the United Arab Emirates

It is one of the services provided by the Federal Authority for Identity and Citizenship, according to that the user can submit a register arrivals request to the United Arab Emirates. This service allows the user to register the passenger info, register vaccination info for vaccinated and non-vaccinated travellers, in addition to that entering the info of PCR test and result, which is facilitating their procedures upon arrival in the United Arab Emirates.

Go To Service

UAE Pass service

The digital identity is your secure digital identity in the United Arab Emirates, and it is the first digital national identity to be launched for citizens and residents in the United Arab Emirates that allows you to access various services provided by the government, semi-governmental and private sector over the Internet, by logging in to affiliated websites and applications. You can now digitally sign documents, saving you a lot of time and effort without having to visit service centres.

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